Today we are joined by Vishal Agnihotri, the Chief Knowledge Officer of Hinshaw & Culbertson, an AmLaw 200 law firm. Vishal has a background as an executive at KPMG and Ernst & Young. In this episode, we talk about the differences between two big areas of professional services, BigLaw, and the Big 4 accounting firms. Vishal observes a few different lessons that large law firms can learn from the Big 4, in addition to certain key roles the Big 4 will have a hard time replacing. She also shares her thoughts on the ‘unbundling’ of legal services, and how automation will affect the future of law firms providing value to clients.